Business hours

Open 9am-5pm Monday to Thursday, 9am-4pm Friday.

Closed weekends and public holidays.

24/7 cover for Urological emergencies only is available on 9382 4999 for patients of Western Urology and for referring Doctors.  Out of hours on call cover is shared between Dr Davies, Dr Vivian, Dr Pemberton and Dr England.


Your referral

A current referral from your Doctor (specialist or GP) is required so that you can claim a rebate from Medicare.  Please note that this is a Medicare requirement, not a requirement of Western Urology. If you do not have a valid referral then you will not be able to claim any Medicare rebate for your consultation or surgery.

General Practitioners will not provide back-dated referrals.

Some Surgeons at this practice do not see public patients, unless this is for a procedure that is not provided in public hospitals such as vasectomy or vasectomy reversal.

All referrals are prioritised according to clinical need. Generally new appointments will not be made until a referral has been received so that the clinical urgency may be determined and any investigations that might be required prior to the appointment are arranged. 


Your appointment

All consultation fees are payable on the day of consultation.

Outpatient consultation fees are not rebatable by private health insurers.

Depending upon your particular insurance cover, your private insurer may require that you pay a “gap” (i.e. out of pocket expenses) for your private operation or procedure.  You will need to check with your private health insurer to find out whether they will require you to pay a gap.

Where practicable, we will always endevour to provide a written quotation prior to any surgical procedure. This will list anticipated item number(s) allowing you to check rebates with your private health insurer. Any concerns about fees should be discussed prior to surgery.

If you do not wish to incur any out of pocket expenses then your GP can refer you to a Public Hospital for free public treatment.


Billing and fees

All consultation fees are payable on the day of consultation and outpatient consultation fees are not rebatable by private health insurers.

Depending upon your particular insurance cover, your private insurer may require that you pay a “gap” (i.e. out of pocket expenses) for your private operation or procedure.  You will need to check with your private health insurer to find out whether they will require you to pay a gap.

Where practicable, we will always endevour to provide a written quotation prior to any surgical procedure. This will list anticipated item number(s) allowing you to check rebates with your private health insurer. Any concerns about fees should be discussed prior to surgery.

Dr Davies' fees are based upon the AMA recommended schedule.

If you do not wish to incur any out of pocket expenses then your GP can refer you to a Public Hospital for free public treatment.


Histopathology (e.g. biopsy) results will generally not be given over the telephone.  Discussion of such results will be undertaken at the time of follow-up consultation.

For most private histopathology this practice uses Uropath, a specialist Urological Pathology service.  You may be asked to consent to your tissue being used in various Urological research projects at Uropath.

Other test results (e.g. blood or urine test results) will generally not be given over the telephone (except post vasectomy semen analysis results).  Arrangements will be usually made for such results to be followed up at a further consultation.

Test results


The decision to undertake surgery can be stressful and sometimes challenging.  All Surgeons at this practice will respect your decision to seek a second opinion at any time.

Second opinions


Your anaesthetist

Your Anaesthetist will arrange to review you prior to your operation to discuss your anaesthetic and answer any questions that you may have. Sometimes this may be by telephone.


Privacy

This practice adheres to National Privacy Policy (NPP) principles.  A copy is available on request.

In simple terms, your medical details or results will not be released to anyone but you (unless you consent otherwise).

Your X-rays and clinical details may be presented in clinical audit, multi-disciplinary team or radiology meetings where this will assist with your proper surgical care.


Enquiries

Generally, questions of a medical nature should be reserved for the time of consultation with your Surgeon.

Enquiries regarding bookings, appointments, accounts or admissions should be directed to the appropriate Doctor's secretary.


Problems

This practice aims to provide the highest quality surgical care.  We need to know if we have fallen short in any way.  Discuss any concerns that you have with secretarial staff or the Surgeon himself.


Hundreds of Australians suffer and die needlessly each year due to a shortage of organ and tissue donors. You can help save lives by registering your consent to become an organ and tissue donor. See Donate Life.

Organ donation